Your Walkthrough Window Is Reserved  

We've reserved your arrival window - your exact technician arrival will be confirmed shortly

Booking Confirmation

Arrival Window: Wednesday - Thursday

Important: This booking reserves an arrival window, not an exact appointment time.

TekDash Process

What Happens Next

Management

1. A TekDash Coordinator assigns your technician

We match you with the best available, vetted professional based on your location and job type.

Calendar

2. We confirm your exact arrival time

Once routing is complete, you’ll receive a confirmation email/text with your technician’s arrival time inside your selected window.

phone

3. Your technician reconfirms before arrival

You will receive two confirmations: 24 hours before arrival and 2 hours before arrival

video

4. On-site walkthrough + quote

Your technician will assess your space, identify issues, and answer questions.You’ll receive your installation quote shortly after the visit.

review

5. You decide how to proceed

If you choose to move forward we will schedule the installation

FAQ

Got Questions?

Why do you use arrival windows instead of exact appointment times?

To ensure reliability and efficiency.
Network and cabling jobs vary widely, and arrival windows allow us to route the best-qualified technician for your job without overpromising timelines.

What if I need to reschedule?

No problem.
Just reply to your confirmation email or text us.  As long as it’s at least 24 hours before your window and your appointment is moved.  Technicians are not permitted to reschedule directly with customers.

Will I know exactly when the technician will arrive?

Yes.
After routing your technician, we’ll confirm your exact arrival time within your selected window.
You’ll also receive confirmations 24 hours and 2 hours before arrival.

How long does the walkthrough take?

Typically 20–40 minutes, depending on the complexity of your space and network setup.

Do I have to be home for the walkthrough?

Yes.
Your technician will need access to your router, cabling, Wi-Fi coverage areas, and any relevant equipment.

What if you can’t assign a technician in my area?

This is rare, but if it happens, we’ll notify you immediately.

Is the walkthrough itself free?

Yes.
The walkthrough is free.