Tech Support on Your Terms: In-Home Tech Experts Serving DC-Maryland-Virginia
How we deliver the best in-home technology services you've ever experienced.
Our core values are the secret to our customer's success
When we started TekDash, we set out to change the way tech support was offered and delivered. The core values that allow us keep that promise are:
- We exist to make technology easy and simple. Our primary goal is to enable people to use technology in a simple and easy way to enhance their lives.
- We innovate in everything we do, often. In order to deliver the best experience, we remain committed to continually learning how to serve our customers better.
- We are dedicated to leveling up our community. Our purpose is to empower people in our communities to have equal opportunity to access a high quality of life.
What does this mean for you? It means that when you choose TekDash, the service you'll receive will be anything but average. We go above and beyond to make sure your service experience is as convenient, hassle-free, and enjoyable as possible.
It all starts with the very best technicians that the DC Metro Area has to offer.
Why do we hire local Teks from the DMV & DC Metro Area?
Because they provide the best customer experience. Here's why:
- Expertise: Our professional Teks are also your neighbors, literally! Sure, understanding the Fairfax and Loudon County geography is helpful. Familiarity with the unique home layouts and types of construction in the area is even more beneficial. This "home field advantage" allows us to work faster and more efficiently versus the other guys.
- Efficiency: When you book an appointment on TekDash.com, our locally based Teks respond rapidly to get you started.
- Reputation: No one will work harder to earn your trust. Why? Because Our reputation in the community is our greatest asset. There's a decent chance you might bump into your friendly neighborhood TekDash Tek at your local Lidl or Whole Foods. So - safe to say - our Teks are committed to making your tech support experience especially pleasant.
Our DC Metro Teks aren't just clustered in Alexandria or Arlington. We have Teks located across Fairfax and Loudon Counties from Leesburg, to Vienna, down to Springfield and everywhere in between. Of course we are proud to serve communities in DC, Maryland, and the entire DC Metro area.
How it works:
What really sets our in-home tech help services apart from the squads of "Geeks" and "Nerds" is our effortless, customer centric process. We got rid of the frustrating dial-by telephone menus and long hold times. No need to "request a quote" or book an estimate either. It's as simple as...
- Find the in home tech support service you need - from computer virus removal, to wifi network setup to smart doorbell installations, you name it
- Answer 3 or 4 questions about your technology problem - take 2 minutes tops
- Book your appointment - we are proud to offer the most convenient booking options available
Once you book your appointment, one of our locally based Teks will reach out to you within a few short minutes to confirm!
Ensuring the Highest Quality Service for Every Tech Problem
Expertise:
How do you know your Tek is qualified to handle your specific tech issue?
Think of TekDash like "Uber" for in-home tech support. We certify each of our Teks before they can accept any in-home tech support service ticket. In other words, when you book an appointment for a wifi installation, only local DC Metro Area Teks who are also certified in "Wifi Network Services" will be able to accept the order. That way you can know with confidence that your TekDash Tek is highly qualified to fix your specific problem. Fast, efficient and high quality tech services require specific qualifications. Our first-of-it's-kind appointment booking system only matches you with the best professional Tek to do the job right the first time.
Efficiency:
Why do we prioritize speedy service?
We like to do things fast. You want a fast solution to your tech home problem and we want to fix it as fast as possible! Efficiency is how we make happy customers. The faster we solve your problem the more customers we can serve. This means you get better value for the same quality service in less time. To save you time and money, we only hire the most knowledgeable and experienced technicians. This means our Tek team always know how to get the job done efficiently and correctly. Speed and precision go hand in hand. Working fast means not making time-wasting mistakes. This is how we put our core value of continual innovation into practice.
Reputation:
Why are our in-home tech support customers so happy with their service?
There's no doubt that people appreciate the punctual, professional, and personable experience our technology experts provide. But fast, friendly computer and home tech help is only part of our formula. When we ask customers what they like about TekDash, most of them say the upfront and above board pricing. We don't believe in vague estimates, surprise invoices, or unexplained charges. We believe our customers have the right to know how much it will cost to fix their problem before we start working. The fact is, we are proud to display the pricing for our home technology services because we know that our value can't be beat. Our Teks are the most experienced and qualified professionals in the DC Metro area and our customer success stories speak for themselves. Don't take it from me, check out these recent customer reviews for yourself:
Are you ready for a better tech support experience?
We are on a mission to change the way people think about technology help and tech support services. Let TekDash show you a how we deliver the best, fastest, and most convenient technology solutions. Browse our suite of convenient and affordable services to find the solution you need!
